Anurag Setia

Email – anurag@setia.in, anurag.setia@gmail.com

GSM – +91-9910060750

Residence – +91-124-2575680

Professional Summary

v Around 9 years of experience in ICT

v Expertise in building solutions for complex businesses

v Specialize in product designing and development using Open Source technologies

v Have an eye for frameworks for robust, scalable & high performance software

v Have demonstrated clear understanding, analytical thinking and innovative problem solving

v Have been appreciated for excellent grasp on new technology or domain in a short span

Summary of skills

Java, J2EE, Servlets, JSP, EJB, JMS, SOAP, EL, JSTL, Struts, Ajax, jQuery, Documentum, AIX, Linux, XML

Databases – MySQL, Oracle, DB2

Servers – Apache, Apache Tomcat, JBoss, IBM Websphere Application Server, IBM WPS

Experience Summary

Product Architect, Emtize Technologies
(September 2008 till date)

Multi-dimensional role with responsibilities including delivery management, project management, software architecture and designing, team building & mentoring, competency management, process definition & implementation, pre-sales operations and releasing development guidelines.

System Analyst – Telecom Specialist, Satyam Computer Services (March 2004 – September 2008)

Responsibilities included delivery management, designing, development, documentation, implementation plans, client coordination for gathering and freezing requirements and UAT etc. Championed various process implementations including source code versioning, issue tracking & change management.

Technical Support, vCustomer India
(September 2003 – January 2004)

Responsibilities included telephonically supporting HP notebook customers on various technical challenges faced with a balanced mix of pre-defined procedures and technical judgments keeping in view various constraints on customer satisfaction, service quality, call times and volumes.

Software Engineer Trainee, Daffodil Software
(January 2003 – August 2003)

As a trainee, I was involved in issue fixing and enhancing the capabilities of modules of a technology product of the company.
The product, Codare, dealt with a suite of GUI data binding components for rapid application development.

Education Summary

Course	University/Board	Year of Passing
MCA	Maharishi Dayanand University, Rohtal	2003
B. Com	Kurukshetra University, Kurukshetra	2000
12^th	Board of School Education, Haryana	1997
10^th	CBSE, New Delhi	1995

Products & Projects

Checkpoint

Company	Emtize Technologies	Client	AuthBridge Research Services
Duration	September 2008 to present	Team Size	*Development Phase* – 14 *Support Phase* – 5
Project Details	This is an implementation project and subsequent support for Bridge, workflow ERP for the core business of the client which is of background verification. The sole challenge in this project is the complexity and dynamics of the business processes.
Role	Responsibilities included project management, requirement gathering, solution architecture and designing, releasing development guidelines to vendors and internal developer, change management and implementation plans.
Environment	Basic Platform Linux, Java 1.6, Struts 1.3, JSTL, Apache Tomcat 5.5, MySQL 5.1 Support Open Office 3 Headless, iText 5.0, JODConverter 2.2, RTF Template 1.0, Log4j 1.2.8

eRekruit

Company	Emtize Technologies	Client	Not Applicable
Duration	Nov 2009 till date	Team Size	5
Product Details	eRekruit is a web based recruitment software which provides a flexible and custom recruitment process integrating to all sourcing channels and easy and quick ways to manage and search resume database.
Role	Responsibilities included ideation, product release plans, product architecture & designing, development of key components, client support, presentation and demonstration of the product to companies and consultants, product roadmap management.
Environment	Basic Platform Centos 3, Java 1.6, Struts 1.3, EJB 3.0, JBoss 5.1, MySQL 5.1 Support Open Office 3 Headless, iText 5.0, JODConverter 2.2

IntelliSMS

Company	Emtize Technologies	Client	Not Applicable
Duration	July 2009 to March 2010	Team Size	2
Product Details	IntelliSMS is a SMS platform to quickly expose services to customers, employees, and partners etc in an interactive menu similar to IVR.
Role	Responsibilities included ideation, product architecture and designing, development of most components, presentation and demonstration of the product, product roadmap management.
Environment	Centos 3, Java 1.6, JBoss 5.1, EJB 3.0, XML, GWT, MySQL 5.1

Airtel Selfcare

Company	Satyam Computer Services	Client	IBM
Duration	March 2006 – September 2008	Team Size	16
Project Details	Selfcare is a platform containing numerous web applications and built on multiple technologies e.g. Websphere Portal Server, Websphere Application Server, Web Services, Application adapters, SMS gateway, Tivoli Access Manager, MQ Series etc. The portal is Airtel’s portal for their subscriber which contains all functions for end user from viewing and analyzing detailed bill to making online payment of their bills to raising service requests for address change, ebill etc. and numerous functions for CSR users. The project also includes web services exposed via SMS and IVR channels to customers to retrieve account information and various other provisioning purposes like raising Service Requests, changing bill plans or subscribing to various Value Added Services, getting an ebill delivered etc.
Role	Responsibilities included designing, development, documentation, implementation plans, client coordination for gathering and freezing requirements and UAT etc. Key Roles played v ICICI Payment gateway integration with the portal. v SME for phase 2 development v Designed PAWS – single payment gateway authorization service framework for the enterprise v Built Report tool called Dashboard and involved in optimization of the dashboard as well. Dashboard is of utmost significance to the business and at many places used for purposes other than auditing. v Provisioning of Top Ups and VAS through SMS and Web Channel v Integration with ADC for retrieving mobile phone capabilities of a customer v Integration with Hello Tunes for de-provisioning. v Played a vital role in Security changes which involved tightening security across the whole project. v Integration of MChek Payment Gateway with SMSC Channel.
Environment	Web Services, EJB (Session Beans), Java, JSP/Servlets, Portlets, Shell Database :IBM DB2, Oracle

Other Projects

Blue Jobs	Airtel Money Selfcare	Authnumber
Results & Beyond	Bendix King	TMAS
GMSIR	BOC Application Support	Codare

I do hereby declare that the above information furnished by me is true at the best of my knowledge.

Anurag Setia